Thank you for shopping at Mufasa More (https://mufasamore.com). We value your satisfaction and strive to offer quality products. If you are not fully satisfied with your purchase, we’re here to help.
Return Policy
- You have 3 days from the date of delivery to request a return.
- To be eligible for a return, your item must be:
- Unused
- In the same condition you received it
- In its original packaging
- A proof of purchase (order confirmation or receipt) is required for all returns.
How to Request a Return
To start the return process, please contact us within 3 days of receiving your order:
📧 Email: contact@mufasamore.com
Please include the following in your email:
- Your Order Number
- The reason for your return
- A clear photo of the item (if the product is damaged or defective)
Our team will review your request and guide you through the return process.
Refund Policy
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved:
- Your refund will be processed to your original payment method
- Or, a replacement will be arranged, if preferred
- Cash on Delivery orders will be refunded via bank transfer or store credit, based on your choice.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used, damaged, or are not in their original condition
- Items returned after the 3-day return window
Need Help?
If you have any questions about our Return & Refund Policy, feel free to contact us:
📧 Email: contact@mufasamore.com