Thank you for shopping at Mufasa More (https://mufasamore.com/). We value your satisfaction and strive to offer quality products. If you are not fully satisfied with your purchase, we’re here to help.
Return Policy
- You have 3 days from the date of delivery to request a return.
- To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
- Proof of purchase (order confirmation or receipt) is required for all returns.
How to Request a Return
To start the return process, please contact us within 3 days of receiving your order:
📧 Email: contact@mufasamore.com
In your email, please include:
- Your Order Number
- The reason for your return
- A clear photo of the item (if the product is damaged or defective)
Our team will review your request and guide you through the return process.
Refund Policy
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method, or a replacement will be arranged if preferred.
- Cash on Delivery orders will be refunded through bank transfer or store credit as per your choice.
Non-Returnable Items
Certain items cannot be returned, including:
- Products that have been used, damaged, or are not in their original condition.
- Items returned after the 3-day return window.
Need Help?
If you have any questions about our Return & Refund Policy, feel free to contact us:
📧 Email: contact@mufasamore.com
